Terms and Conditions

1. Agreement and operator

Confidence Loop is a service offered by Taskforce.app, Inc. (“Taskforce,” “Confidence Loop,” “we,” “us,” or “our”). By requesting access, creating an account, clicking to accept these Terms, or accessing or using the services (collectively, the “Service”), you agree to these Terms. If you do not agree, do not access or use the Service.

If you use the Service for an employer or other organization, “you” includes that organization, and you represent that you have authority to bind it to these Terms. If you do not have that authority, you may use the Service only in your individual capacity and may not make commitments on the organization’s behalf.

2. Eligibility and accounts

You must be at least 18 years old and legally capable of entering a contract. You must provide accurate, current information; keep account credentials confidential; promptly notify us of unauthorized access; and remain responsible for activity under your account. Accounts may not be shared unless an applicable order form expressly permits it.

3. Waitlist, early access, and beta features

Joining the waitlist does not guarantee access, timing, features, pricing, or continued availability. We may admit, pause, limit, or remove participants at our discretion. Early-access, preview, experimental, or beta features may be incomplete, change without notice, contain errors, or be discontinued. You use them at your own risk and should not rely on them for critical decisions.

4. Limited right to use the Service

Subject to these Terms and any applicable order form, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business purposes during the applicable term. We and our licensors reserve all rights not expressly granted.

5. Publisher and third-party content

The Service may locate, index, link to, quote, summarize, organize, or analyze material from publishers, newsletters, RSS feeds, government sources, websites, and other third parties (“Publisher Content”). Publisher Content remains owned by its publisher or other rights holder. Its availability through the Service does not transfer ownership or grant you rights beyond those provided by the rights holder, applicable law, or these Terms.

You may view and use the links, limited excerpts, metadata, and summaries presented through the Service for your own internal business purposes. Unless you have separate permission from the applicable rights holder, you may not:

• copy, reproduce, download in bulk, republish, distribute, publicly display, sell, license, or create a competing content product from Publisher Content;
• use Publisher Content to train, fine-tune, ground, or evaluate an artificial-intelligence or machine-learning system;
• use scraping, crawling, bots, automated extraction, or similar means to collect Publisher Content from the Service;
• remove attribution, copyright notices, links, or rights-management information; or
• bypass a paywall, access control, usage limit, publisher restriction, or technical protection.

You are responsible for complying with publisher terms, subscription limits, licenses, and applicable copyright and database laws. If you already hold broader rights from a publisher, those separate rights control your use of that publisher’s content. Third-party links and content are provided for convenience; we do not control or endorse them and are not responsible for their availability, accuracy, or practices.

6. Content and sources you provide

You retain ownership of information, documents, topics, watchlists, prompts, feedback, source URLs, feed details, and other material you submit or connect to the Service (“Customer Content”). You grant us and our service providers a worldwide, non-exclusive license to host, copy, process, transmit, display, and create technical or analytical derivatives of Customer Content solely to operate, secure, support, and improve the Service and as otherwise directed by you.

You represent that you have all rights and permissions needed for Customer Content and any sources you connect, and that our processing of them as described in these Terms will not violate law, publisher terms, confidentiality duties, employment obligations, or third-party rights. Do not submit classified information, material non-public information, unlawfully obtained material, publisher credentials intended for personal use only, or sensitive personal data that is not necessary for the Service.

7. Product monitoring and analytics

You agree that we may collect and analyze information about use of the Service, including pages and items viewed, searches, clicks, opens, saves, shares, link activity, feature interactions, session data, device and browser information, approximate location derived from IP address, performance data, and error logs. We use this information to provide, personalize, secure, troubleshoot, measure, and improve the Service; develop features; support users; and create aggregated or de-identified analytics.

When you access or attempt to access a document, briefing, link, or other shared material through the Service, we may record whether access was allowed or denied, the email address you submitted, the applicable document or link, the time and reason for the result, device and browser details, and approximate location. The sender, document owner, organization administrators, and our authorized administrators may receive in-product, email, Slack, webhook, or similar notifications containing this information for engagement, security, support, and product-operation purposes.

We may use cookies and similar technologies for these purposes. We do not use this permission to claim ownership of Publisher Content or Customer Content. If you provide access to the Service to employees or other authorized users, you are responsible for giving any notices and obtaining any consents required for monitoring their use.

8. Organization identification and publicity

Your organization’s grant of the publicity rights in this Section is a condition of joining the waitlist and accessing or using the Service on any free, trial, beta, early-access, individual, team, or other non-enterprise plan. By identifying an employer or organization when joining the waitlist, registering, or using the Service, you authorize Confidence Loop and Taskforce to identify that organization by name and publicly available logo as a Confidence Loop or Taskforce client, customer, design partner, or early-access participant on our websites, customer lists, presentations, case-study lists, sales materials, and other marketing materials.

You represent that you are authorized to grant this permission on the organization’s behalf. If you are not authorized to grant it, you may not join the waitlist for, register for, or use the Service on behalf of that organization. This permission does not authorize us to disclose your confidential information, attribute a testimonial or quotation without separate approval, or state that your organization endorses a particular claim.

Only an organization purchasing an enterprise subscription may opt out of these publicity rights, and the opt-out must be expressly stated in a written enterprise order form or other written agreement signed by Taskforce. No opt-out is available for any other plan. An enterprise opt-out applies prospectively from the effective date stated in that written agreement and does not require us to recall or destroy materials created or distributed before that date.

9. Acceptable use

You may not use the Service to:

• violate law, regulation, sanctions, export controls, lobbying or ethics rules, intellectual-property rights, privacy rights, or contractual obligations;
• seek, upload, disclose, or trade on confidential, classified, illegally obtained, or material non-public information;
• harass, threaten, defame, discriminate, deceive, impersonate, or facilitate unlawful conduct;
• introduce malware; probe or bypass security; interfere with operation; access another user’s account; or overload the Service;
• reverse engineer, decompile, copy, frame, mirror, resell, sublicense, or build a competing service using the Service, except where a restriction is prohibited by law;
• use automated means to access the Service without our written permission; or
• misrepresent Service output as complete, verified, or authored by a publisher or government body.

We may investigate suspected violations and remove content, restrict access, or cooperate with lawful requests where appropriate.

10. Analysis, summaries, and AI-assisted features

The Service may use automated and artificial-intelligence systems to classify, summarize, rank, or generate content. Outputs may be incomplete, inaccurate, outdated, or misleading and may not reflect the views of any cited publisher. You must review source material and independently verify important information before relying on an output.

The Service provides general informational and workflow support only. It is not legal, lobbying-compliance, financial, investment, tax, or other professional advice; does not guarantee coverage of every relevant development; and does not guarantee any legislative, regulatory, communications, or business outcome.

11. Feedback and service data

If you provide suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation. We may generate usage statistics, diagnostic data, and aggregated or de-identified information from operation of the Service. We may use and disclose that information for lawful business purposes provided it does not reasonably identify you or disclose your confidential information.

12. Confidentiality

Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use it only to perform under these Terms and protect it using reasonable care. These duties do not apply to information that is public through no breach, already lawfully known, independently developed, or rightfully received without a duty of confidentiality. A party may disclose confidential information when legally required after giving notice where permitted.

13. Ownership

We and our licensors own the Service, including its software, interfaces, designs, compilations, workflows, models, taxonomies, and documentation. Publisher Content is owned by its respective rights holders. Customer Content is addressed in Section 6. No other license or ownership interest is granted by implication.

14. Fees and paid plans

If you purchase a paid plan, fees, usage limits, billing frequency, renewal terms, and any additional commitments will be stated in an order form or at checkout. Unless stated otherwise, fees are in U.S. dollars, non-refundable except as required by law, and exclusive of taxes. You authorize us and our payment provider to charge applicable fees and taxes. If an order form conflicts with these Terms, the order form controls for that purchase.

15. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create security or legal risk, fail to pay fees, or if continued provision is no longer commercially practical. Where reasonable, we will provide notice and an opportunity to cure. Upon termination, your right to use the Service ends. Provisions that by their nature should survive will survive, including ownership, confidentiality, payment obligations, disclaimers, liability limits, indemnity, and dispute terms.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS, AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR COMPLETE, OR THAT CONTENT WILL REMAIN AVAILABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER TASKFORCE NOR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) $100. These limits do not apply where liability cannot lawfully be limited.

18. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Taskforce and its affiliates, officers, employees, and agents from third-party claims, damages, losses, liabilities, costs, and reasonable attorneys’ fees arising from your Customer Content, connected sources, violation of these Terms or law, infringement of third-party rights, or use of the Service beyond the rights granted. We will promptly notify you and reasonably cooperate; you may not settle a claim in a way that admits our fault or imposes obligations on us without our written consent.

19. Changes to the Service or Terms

We may modify the Service and these Terms. If a change materially reduces your rights, we will provide reasonable advance notice by email, in-product notice, or posting on this page, except when a faster change is needed for legal, security, or abuse-prevention reasons. The updated effective date will appear above. Continued use after updated Terms take effect means you accept them. If you do not agree, you must stop using the Service.

20. Governing law and disputes

These Terms are governed by the laws of the District of Columbia and applicable federal law, without regard to conflict-of-law rules. Before filing a formal claim, each party will give written notice and attempt in good faith to resolve the dispute for at least 30 days. If unresolved, the parties will first attempt confidential mediation in the District of Columbia. If mediation does not resolve the dispute, it will be finally resolved by binding arbitration before a mutually agreed arbitrator in the District of Columbia, and judgment on the award may be entered in any court with jurisdiction. Either party may seek temporary or injunctive relief in a court of competent jurisdiction to protect intellectual property, confidential information, or system security.

21. General terms

These Terms and any applicable order form are the entire agreement about the Service and supersede prior discussions on that subject. You may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. Failure to enforce a term is not a waiver. If a term is unenforceable, it will be modified to the minimum extent necessary and the rest will remain effective. The parties are independent contractors. There are no third-party beneficiaries. Neither party is liable for delay caused by events beyond its reasonable control.

22. Contact

Questions, legal notices, publisher concerns, and requests concerning these Terms may be sent to info@taskforce.app.